Ticketdesk AI: AI agents for customer support

# Ticketdesk AI > AI help desk for customer support. AI agents answer tickets on email and website chat 24/7 using your docs and past tickets, and hand over to humans when needed. Includes ticketing, email inboxes for AI agents, an embeddable chatbot widget, analytics, a REST API and an MCP server. The REST API base URL is https://api.ticketdesk.ai/v1 and requests authenticate with `Authorization: Bearer <API key>`. API keys are created in the dashboard at https://app.ticketdesk.ai/settings/api-keys. ## API and agents - [Agent skill](https://ticketdesk.ai/.well-known/agent-skills/SKILL.md): How an AI agent should use the Ticketdesk API, with every endpoint - [OpenAPI spec](https://api.ticketdesk.ai/openapi.json): Machine-readable spec of every endpoint - [API reference](https://ticketdesk.ai/docs/api): Interactive reference - [MCP server](https://api.ticketdesk.ai/mcp): Streamable HTTP MCP endpoint, authenticate with a Bearer API key. Server card at https://ticketdesk.ai/.well-known/mcp/server-card.json ## Docs - [How to Setup Email Forwarding in Google Workspace for Ticket Creation](https://ticketdesk.ai/docs/how-to-setup-email-forwarding-in-google-workspace-for-ticket-creation/565.md) - [How to add chatbot suggestions to your AI chat widget?](https://ticketdesk.ai/docs/how-to-add-chatbot-suggestions-to-your-ai-chat-widget/558.md) - [How to add AI chatbot to WordPress?](https://ticketdesk.ai/docs/how-to-add-ai-chatbot-to-wordpress/537.md) - [How to Test Your AI Agent in the Playground](https://ticketdesk.ai/docs/how-to-test-your-ai-agent-in-the-playground/535.md) - [How to Configure the Block List for Your AI Agent](https://ticketdesk.ai/docs/how-to-configure-the-block-list-for-your-ai-agent/534.md) - [MCP Server: Automate Customer Support with AI](https://ticketdesk.ai/docs/mcp-server-automate-customer-support-with-ai/533.md) - [How to add AI chatbot to Wix website?](https://ticketdesk.ai/docs/how-to-add-ai-chatbot-to-wix-website/528.md) - [How to add AI cha