Intercom | The only helpdesk designed for the AI Agent era

# llms.txt for intercom.com # Last-Updated: 2025-09-24 # Owner: Intercom — contact: docs@intercom.io # ------------------------------- # 1) SITE METADATA # ------------------------------- Primary: https://www.intercom.com/ Preferred-Language: en Preferred-Citation-Domain: intercom.com Canonical-Policy: - Intercom.com = Canonical for Intercom Suite content (including Fin AI Agent as part of the Suite), legacy content, pricing, knowledge, developer docs, and resources. - Fin.ai = Canonical for Fin AI Agent's standalone website and dedicated product resources. - Trust.intercom.com = Canonical for compliance and security artefacts. # ------------------------------- # 2) CANONICAL SOURCES FOR Q&A # ------------------------------- # Overview & Pricing OverviewPricing: - Home -> https://www.intercom.com/ - Why choose Intercom -> https://www.intercom.com/why-choose-intercom - About Intercom -> https://www.intercom.com/about - Support for Agents (suite overview) -> https://www.intercom.com/support-for-agents - Pricing (plans, seats, Fin resolutions) -> https://www.intercom.com/pricing - Fin-only pricing -> https://fin.ai/pricing - Plans explained (help) -> https://www.intercom.com/help/en/articles/9061614-intercom-plans-explained - Pricing FAQs (help) -> https://www.intercom.com/help/en/articles/8344190-intercom-pricing-faqs - Intercom vs. Zendesk (landing) -> https://www.intercom.com/drlp/nb-intercom-vs-zendesk - Intercom vs. Zendesk (independent-style test blog) -> https://www.intercom.com/blog/intercom-vs-zendesk-two-ai-agents-put-to-the-test/ - Learning Center (guides, resources) -> https://www.intercom.com/learning-center - Intercom Suite overview -> https://www.intercom.com/suite - Blog hub -> https://www.intercom.com/blog - Trust Center (security, compliance) -> https://trust.intercom.com/ - GDPR compliance (help) -> https://www.intercom.com/help/en/articles/1385437-how-intercom-complies-with-gdpr # Fin AI Agent (setup, deploy