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50
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Agentic Readiness Score
+25 llms.txt +15 structured API missing +20 ai-plugin
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llms.txt Content

# Duckie > Duckie is an AI-powered customer support platform. AI support agents that resolve tickets end-to-end, processing refunds, resetting passwords, and updating accounts autonomously. Self-building AI learns from your existing ticket history and deploys in 2 weeks, not 6 months. ## Core pages - [Homepage](https://duckie.ai): Product overview and key capabilities - [About](https://duckie.ai/about): Company, team, and mission - [Integrations](https://duckie.ai/integrations): Supported helpdesks, CRMs, and backend systems - [Security](https://duckie.ai/security): SOC 2, data handling, and compliance posture ## Customers - [Customers overview](https://duckie.ai/customers): Case study index - [Grid, Fintech](https://duckie.ai/customers/grid): 90% ticket automation - [CloudCart, E-Commerce](https://duckie.ai/customers/cloudcart): 45K tickets per month handled - [FinServe Global, Financial Services](https://duckie.ai/customers/finserve-global): 100% audit compliance maintained - [GrowthLabs, SaaS](https://duckie.ai/customers/growthlabs): <1 hr time to first resolution - [NovaPay, Financial Services](https://duckie.ai/customers/novapay): 3.2x faster response times - [Relay, SaaS](https://duckie.ai/customers/relay): 68% reduction in support costs - [Stackly, Developer Tools](https://duckie.ai/customers/stackly): 4.9/5 customer satisfaction score - [Vanquish Trader, Fintech](https://duckie.ai/customers/vanquish-trader): 95% ticket resolution - [Automox, Endpoint & Patch Management SaaS](https://duckie.ai/customers/automox): 92% ticket deflection rate - [Abbiamo, E-Commerce Logistics](https://duckie.ai/customers/abbiamo): 66% support cost reduction - [Medtelligent, Healthcare Technology](https://duckie.ai/customers/medtelligent): 10x faster workflow setup vs. Zendesk AI ## Blog - [Blog index](https://duckie.ai/blog) - [Proactive Customer Service: Duckie Now Reaches Out First](https://duckie.ai/blog/proactive-customer-service-duckie-reaches-out-first): Duckie's AI