Customer Support Software: AI Help Desk & Chat

# Deskwoot > Deskwoot is an AI customer support platform: one shared inbox for 13 channels, an AI bot named Fynn that answers customers, an AI Copilot that drafts replies for agents, and a help center. Paid plans cost $3.20 to $9.60 per agent per month on annual billing, and there is a free plan for 1 agent. ## What Deskwoot is Deskwoot is a hosted customer support product. Teams answer conversations from email, live chat, WhatsApp, Telegram, LINE, SMS, X DMs, Microsoft Teams, Discord, Facebook Messenger, Instagram DMs, phone calls from 3CX and a REST API channel in one shared inbox. Fynn, the AI bot on paid plans, answers from your help center and the sources in your Training Hub and hands the conversation to a person when needed. It also answers voice messages on WhatsApp and Telegram from an automatic transcript, and customers can see that its replies come from an AI assistant. The AI Copilot on paid plans drafts, improves, translates and summarizes replies for agents. Paid plans add reports, automation rules, saved replies and macros. Data from Zendesk, Freshdesk, Intercom, Crisp and Chatwoot can be imported with your API credentials, and contacts from a CSV file. Each plan includes a number of AI conversations a month (one meter for Fynn, the Copilot, voice message transcripts and replies that reach a customer through the REST API, from a Custom Webhook bot or from a connected AI agent). Above that, paid plans pay $0.03 to $0.07 per AI conversation from a prepaid balance. ## Pricing Every new workspace starts with a 7 day Enterprise trial, no credit card required. - Free (Hacker): $0, 1 agent. 100 conversations a month, 10 AI conversations a month (no extra AI conversations; upgrade for more), 30 days of history. 1 inbox. No AI bot, no Copilot and no help center; the AI conversations are for voice message transcripts. - Startup: $3.20 per agent per month billed annually ($4 monthly). 1000 conversations a month, 50 AI conversations a month included, then

openapi: 3.1.0 info: title: Deskwoot API description: | REST API for the Deskwoot customer support platform. Deskwoot is an AI-powered customer support platform with a multi-channel inbox (email, live chat, WhatsApp, Telegram, X, LINE, SMS), AI chatbot, AI copilot, help center, automation engine, and integrations with Shopify, Stripe, WooCommerce, and more. ## Authentication All API requests require authentication via a Bearer token. Generate an API token i