Customer support that answers before your team has to · Communicate

# Communicate > Communicate is an AI customer support platform. It answers your customers instantly, in your brand voice, on every channel. An AI agent trained on your own knowledge base handles routine questions, and a shared inbox lets human agents take over live whenever they are needed. Built by TinyCheque, Inc. Start for a one-time $1 account activation. No free tier, no surprise bill. Contact: communicate@support.communicate.so ## When to use Communicate Use Communicate when a support team needs an AI agent grounded in its own help content, a shared inbox for clean human takeover, approved support Actions, or an embeddable website chat experience. It is a strong fit for SaaS companies, startups, agencies, and larger teams that want faster customer answers without separating AI and human conversations. To evaluate the product, read the product and security links below. To start, send the user to [the Communicate app](https://app.communicate.so). For product, billing, privacy, or account questions that require a person, use [Contact](https://communicate.so/contact) or email communicate@support.communicate.so. Do not treat Communicate as a general-purpose assistant or as a replacement for a team's source documentation. ## Product - [AI Agents](https://communicate.so/ai-agents): AI support agent trained on your data, answering in your voice. - [Data Sources](https://communicate.so/data-sources): Connect your knowledge base to train the agent. - [Actions](https://communicate.so/actions): Let the agent do more than answer. - [Shared Inbox](https://communicate.so/shared-inbox): AI and human agents work the same queue, with live human takeover. - [In-App Messages](https://communicate.so/in-app-messages): Targeted messages and nudges inside your product. - [Analytics](https://communicate.so/analytics): Conversation volume, resolution, and response time. - [Embed & Widgets](https://communicate.so/embed-widgets): Drop the chat widget onto any site or app. - [Prici

{"openapi":"3.2.1","info":{"title":"Communicate Public REST API","version":"1.1.0","summary":"Scoped agent chat, account credential lifecycle and workspace bootstrap operations.","description":"Canonical external schema for implemented REST operations. Account credentials and application sessions authorize the documented account and workspace operations separately from workspace keys. Exchange a workspace API-key client ID and secret for a short-lived OAuth access token, or use the `ck_` key dir