Product intelligence for AI-native companies · ClosedLoop AI

# ClosedLoop AI > Product discovery platform that turns customer conversations into structured, actionable product intelligence. ## What is ClosedLoop AI? ClosedLoop AI is a B2B SaaS platform that automates product discovery by extracting product insights from customer conversations. It connects to sources like Gong call recordings, support tickets, Slack channels, and surveys, then uses AI to analyze sentiment, categorize signals, identify patterns, and route actionable insights to product management tools. ## Problem it solves Product teams struggle to access insights trapped in sales calls and support conversations. Manually reviewing calls is time-consuming, and valuable signals get lost. ClosedLoop AI bridges the gap between customer-facing teams and product development by automating product discovery at scale. ## Key features - Automatic extraction of product signals from Gong calls, Zendesk tickets, Intercom chats, and Slack - AI-powered sentiment analysis and topic categorization - Pattern detection across multiple conversation sources - Priority scoring based on customer segment, deal size, and frequency - Integration with product tools (Linear, Jira, Notion, Productboard) - MCP (Model Context Protocol) server for AI assistant integration - REST API for custom integrations - CLI tool for developers ## Integrations Sources (inbound): - Gong (call recordings and transcripts) - Zendesk (support tickets) - Intercom (chat conversations) - Slack (channel messages) - Typeform, Google Forms, Microsoft Forms (surveys) - HubSpot, Salesforce (CRM notes) - Custom webhooks and API Destinations (outbound): - Linear - Jira - Notion - Productboard - Google Sheets - Slack notifications - Zapier (200+ apps) ## Who uses ClosedLoop AI - Product managers seeking customer insights without reviewing calls - Engineering leaders prioritizing roadmap based on customer evidence - Sales and customer success teams wanting product signals to reach development - Startup found

openapi: 3.0.3 info: title: ClosedLoop AI API description: REST API for ClosedLoop AI feedback analysis platform version: 1.0.0 contact: name: ClosedLoop AI Support url: https://closedloop.sh/contact email: support@closedloop.sh license: name: MIT url: https://opensource.org/licenses/MIT servers: - url: https://api.closedloop.sh description: Production server security: - ApiKeyAuth: [] paths: /health: get: summary: Health check descripti