Chatwoot: AI-powered, open-source customer support platform. Self-host or cloud. Alternative to Intercom & Zendesk.

# Chatwoot: AI-powered, open-source customer support platform. Self-host or cloud. Alternative to Intercom & Zendesk. - llms.txt Chatwoot is an AI-powered, open-source customer support platform. Self-host on your infrastructure or use our cloud to manage conversations across live chat, email, WhatsApp, Instagram, Facebook, and more. Built-in AI assistant helps agents respond faster. A modern, privacy-focused alternative to Intercom, Zendesk, and Freshdesk. Base URL: [https://www.chatwoot.com](https://www.chatwoot.com) ## Documentation - [https://www.chatwoot.com/docs/contributing-guide](https://www.chatwoot.com/docs/contributing-guide) - [https://www.chatwoot.com/docs/contributing-guide/chatwoot-apis/](https://www.chatwoot.com/docs/contributing-guide/chatwoot-apis) - [https://www.chatwoot.com/docs/contributing-guide/security-reports/](https://www.chatwoot.com/docs/contributing-guide/security-reports) - [https://www.chatwoot.com/docs/contributing-guide/translation-guidelines](https://www.chatwoot.com/docs/contributing-guide/translation-guidelines) - [User Guide](https://www.chatwoot.com/docs/product) - [How to setup an Email channel?](https://www.chatwoot.com/docs/product/channels/email/create-channel) - Follow step-by-step instructions for creating an email inbox & configuring settings for Gmail and Microsoft users. Get your inbox up & running today. - [How to setup a Facebook channel?](https://www.chatwoot.com/docs/product/channels/facebook) - Interact with your customers from Facebook. Follow these step-by-step instructions. - [How to setup a Line channel?](https://www.chatwoot.com/docs/product/channels/line) - Interact with your customers from Line. Follow these step-by-step instructions. - [How to continue conversations through email?](https://www.chatwoot.com/docs/product/channels/live-chat/conversation-continuity) - Your customers can continue their chat conversations with your agents through email threads. This guide explains how. - [Website live chat set