llms.txt Content
# Bland AI
> Bland is an enterprise voice AI platform for high-volume, regulated, and complex phone workflows. Healthcare networks, insurance carriers, financial services firms, and logistics operators use Bland to build, deploy, and monitor AI voice agents that sound human and operate at scale. Customers include Samsara and a top-10 US bank.
Bland owns the full voice AI stack: telephony, speech-to-text, language model, text-to-speech, and pathway orchestration. The platform delivers sub-400ms latency, 1 million concurrent calls, and supports 40+ languages out of the box. Per-minute pricing covers LLM, TTS, STT, and telephony in a single line item. There are no per-token charges, no per-feature surcharges, and no separate vendor invoices to reconcile. A dedicated Forward Deployed Engineer team builds the customer's first agent end to end.
Bland holds SOC 2 Type I, SOC 2 Type II, HIPAA, GDPR, and PCI DSS certifications. Self-hosted and on-premises deployments are available for regulated industries.
## Product
- [Product overview](https://www.bland.ai/product): The full Bland platform — voice, pathways, SMS, and chat in a single stack.
- [Pricing](https://www.bland.ai/pricing): Per-minute pricing including LLM, TTS, STT, and telephony. No per-token charges.
- [Integrations](https://www.bland.ai/integrations): Native connectors for Salesforce, HubSpot, Zendesk, Slack, and more.
- [Norm](https://www.bland.ai/norm): Bland's agent-building copilot.
## Documentation
- [Documentation home](https://docs.bland.ai): Quickstarts, tutorials, SDK reference, and full REST API documentation.
- [Pathways tutorial](https://docs.bland.ai/tutorials/pathways): How to build branching, multi-turn conversation flows with state and tool calls.
- [Batch calls tutorial](https://docs.bland.ai/tutorials/batch-calls): How to dispatch large volumes of outbound calls programmatically.
- [Build your own voice (BTTS)](https://docs.bland.ai/tutorials/btts): How to clone or design custom voic