Bitesized — Digital Menus Your Customers Will Love

# Help Center ## Allergen Information Food allergens are substances that can cause an immune reaction in sensitive individuals. Reactions range from mild discomfort to life-threatening anaphylaxis. Accurate allergen labeling is both a legal requirement and a duty of care for food businesses. Bitesized supports the 14 allergens defined by EU Regulation 1169/2011, which is the most comprehensive standard and covers all allergens required by US FALCPA and other regulations: - Celery - Cereals containing gluten - Crustaceans - Eggs - Fish - Lupin - Milk - Molluscs - Mustard - Nuts - Peanuts - Sesame - Soybeans - Sulphur dioxide ## Dietary Restrictions Dietary restrictions are lifestyle, religious, or ethical choices that are distinct from allergens. While allergens are about food safety, dietary restrictions reflect personal or cultural preferences. - **Vegan** — No animal products of any kind, including dairy, eggs, and honey - **Vegetarian** — No meat or fish, but may include dairy and eggs - **Halal** — Prepared according to Islamic dietary law - **Kosher** — Prepared according to Jewish dietary law ## Managing Allergens on Your Menu When creating or editing a menu item, you can tag it with allergens and dietary restrictions using the selectors in the item editor. Allergens appear with amber badges and dietary restrictions appear with neutral badges. 1. Open any menu and click on an item to edit it 2. Click the "Allergens" dropdown to select which of the 14 allergens apply 3. Click the "Dietary" dropdown to select applicable dietary labels 4. Save your changes — allergen and dietary information will appear on the public menu automatically ## Allergen Notice You can display a prominent allergen notice at the top of your public menu. This banner reminds guests to inform staff about any food allergies or intolerances before ordering. To enable the allergen notice: 1. Go to **Settings** > **Menus** 2. Toggle on **Allergen notice** 3. Click **Sa