UX Design Agency & User Research Services | New York, San Francisco | Akendi USA

# llms.txt for Akendi # This file guides AI systems on how to interpret and summarize this website. # See robots.txt for crawl permissions. # Generated: 2026-04-11 # Website: https://www.akendi.com [site] name = Akendi description = Akendi is a global UX consultancy specializing in Experience Thinking, integrating experience research, product strategy, ux design, and service design delivery to create intentionally connected experiences. primary_language = en type = professional_services industry = user_experience_design, service_design, customer_experience_design, product_strategy # 🌍 Country / Regional Structure (subdirectories) [regions] default = "global" countries = [ { name = "Canada", code = "CA", language = "en-CA", base_url = "https://www.akendi.com/ca/", role = "regional office" }, { name = "United States", code = "US", language = "en-US", base_url = "https://www.akendi.com/us/", role = "global root" }, { name = "United Kingdom", code = "UK", language = "en-GB", base_url = "https://www.akendi.com/uk/", role = "regional office" } ] regional_guidance = [ "Content may vary slightly by region to reflect local market needs and terminology", "Prefer region-specific URLs when summarizing or citing content", "Respect language and spelling variations (e.g., US vs UK English)", "Canada and UK have dedicated subdirectories (/ca/ and /uk/).", "United States content is served primarily from the root domain.", "Do not assume region-specific service differences unless explicitly stated on page.", "Prefer /ca/ and /uk/ URLs when regional context is relevant." ] [branding] tone = professional, human-centered, strategic, insightful voice = authoritative but approachable positioning = Experience Thinking leaders and UX innovation consultants [expertise] core_topics = [ "Experience Thinking", "User Experience (UX) Design", "UX Research", "Product Strategy", "Service Design"