FlowRunner | Run Salesforce Screen Flows in Outlook & Gmail
Run your Salesforce Screen Flows inside Outlook and Gmail. Records surface the moment an email opens, with context pre-filled. 14-day free trial.
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llms.txt Content
# FlowRunner
> FlowRunner is an Outlook add-in and Gmail Chrome extension that brings Salesforce into your email inbox. It automatically surfaces relevant Salesforce records when you select an email using fully customizable lookup logic powered by a Flow. When it's time to act, run Screen Flows directly from Outlook or Gmail to log activities, update records, or trigger any process.
Built for teams whose daily work lives in Outlook or Gmail but whose data and processes live in Salesforce, FlowRunner eliminates context-switching and drives CRM adoption by meeting your team where they already work. Salesforce admins design the Flows in Flow Builder; FlowRunner delivers them to end users with email context (sender, recipients, subject, body, thread, user identity) pre-filled into every Flow.
- Website: https://flow-runner.com
- Admin Portal: https://flow-runner.com/admin
- Microsoft Marketplace (formerly AppSource): https://marketplace.microsoft.com/en-us/product/office/WA200009781?tab=Overview
- Chrome Web Store: https://chromewebstore.google.com/detail/flowrunner/nobomabeamnmfhjnichkdjniodejjned
- Long-form description for LLMs: https://flow-runner.com/llms-full.txt
- Contact: hello@flow-runner.com
- Data Protection Officer: dpo@flow-runner.com
## Table of Contents
- [Overview](#overview)
- [How It Works](#how-it-works)
- [Features](#features)
- [Outlook Add-in](#outlook-add-in)
- [Gmail Chrome Extension](#gmail-chrome-extension)
- [Admin Portal](#admin-portal)
- [Installation](#installation)
- [Salesforce Package](#salesforce-package)
- [Flow Input Variables](#flow-input-variables)
- [Record Lookup](#record-lookup)
- [Multi-Org and Shared Mailboxes](#multi-org-and-shared-mailboxes)
- [Platform Support](#platform-support)
- [Comparisons and Migration](#comparisons-and-migration)
- [Security and Privacy](#security-and-privacy)
- [Authentication](#authentication)
- [Pricing](#pricing)
- [Prerequisites](#prerequisites)
- [Pages and Resources](#pages-and-resources)