What is DeepConverse? | Docs

# Docs ## Docs - [What is DeepConverse?](https://docs.deepconverse.com/product-docs/what-is-deepconverse.md): DeepConverse is a Customer Support Automation platform helping organizations scale their support using AI and Automation - [Basics](https://docs.deepconverse.com/product-docs/chatbots/basics.md) - [Building chatbot intents](https://docs.deepconverse.com/product-docs/chatbots/basics/building-chatbot-intents.md) - [Intent action responses](https://docs.deepconverse.com/product-docs/chatbots/basics/intent-action-responses.md) - [Chatbot Persistence mode](https://docs.deepconverse.com/product-docs/chatbots/basics/chatbot-persistence-mode.md) - [Publishing changes](https://docs.deepconverse.com/product-docs/chatbots/basics/publishing-changes.md) - [Advanced Functionality](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality.md) - [Connection Override](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/connection-override.md) - [User Identity Verification](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/user-identity-verification.md): Verify the identity of users - [Announcements](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/announcements.md) - [Channel Specific Functionality](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/channel-specific-functionality.md) - [Zendesk Sunshine Conversations](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/channel-specific-functionality/zendesk-sunshine-conversations.md) - [How to handle image and file uploads in Zendesk Sunshine Conversations?](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/channel-specific-functionality/zendesk-sunshine-conversations/how-to-handle-image-and-file-uploads-in-zendesk-sunshine-conversations.md) - [Zendesk Chat (Classic)](https://docs.deepconverse.com/product-docs/chatbots/advanced-functionality/channel-specific-func