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# BoldDesk
Website: https://www.bolddesk.com
> BoldDesk is an AI-first customer service and help desk software platform from Syncfusion. It helps businesses manage support tickets, automate workflows, build self-service knowledge bases, support customers across channels, and improve agent productivity with AI.
BoldDesk is built for customer support, IT support, SaaS support, internal help desks, and service teams that need a modern, scalable, and affordable support platform. It includes ticketing, automation, SLA management, knowledge base, live chat, shared inbox, reporting, integrations, REST APIs, webhooks, and AI-powered support capabilities.
## Primary Categories
- Help desk software
- Help desk ticketing system
- Customer service software
- Customer support software
- IT ticketing system
- Service desk software
- Knowledge base software
- Live chat software
- Shared inbox software
- Client portal software
- Omnichannel customer service software
- Email ticketing system
- Ticket management system
- Mobile help desk software
- Internal help desk software
## Core Pages
- [BoldDesk AI-Powered Help Desk Software](https://www.bolddesk.com/): AI-powered help desk software with ticketing, live chat, omnichannel support, and AI capabilities at one flat price, with free migration for teams switching from Zendesk, Freshdesk, and other help desks.
## Core Product Pages
- [Help Desk Software](https://www.bolddesk.com/help-desk-software): Cloud-based help desk software for managing customer queries, support tickets, automation, SLAs, and knowledge base workflows.
- [Help Desk Ticketing System](https://www.bolddesk.com/help-desk-ticketing-system): Ticketing system for tracking, assigning, prioritizing, and resolving customer support issues.
- [Customer Service Software](https://www.bolddesk.com/customer-service-software): Customer service platform for managing and resolving customer queries across multiple support channels.
- [Knowledge Base Software](https://www.bo